Your information.

Contacting Prime Builders

When you contact us, we use the details you provide to discuss your requirements, prepare quotations and manage your project. Please only send information relevant to your enquiry.

This website’s enquiry form

When you choose Send enquiry, your form details and optional attachment are sent to FormSubmit for delivery to info@primebsg.co.uk. FormSubmit states that submission data is retained for 30 days; uploaded files are not retained in its submissions archive. Its spam checks may use reCAPTCHA. You can instead contact us directly by email or WhatsApp. Those providers process messages according to their own policies. Only share photographs or drawings relevant to your project. FormSubmit privacy policy.

Project planner and guided help

The project planner can temporarily store your brief in this browser tab using session storage when you continue to the enquiry form. It expires after two hours or when the tab session ends, and you can remove it on the enquiry page. We do not send the brief until you submit an enquiry through your chosen channel. The guided assistant uses prepared answers and does not send conversations to an AI service.

Third-party services

Links to WhatsApp, review platforms and other external sites take you to services with their own privacy policies. This website does not add advertising trackers or analytics cookies. Hosting services may process technical information needed to deliver and secure the website.

Questions about your details

To ask about information you have shared with us, contact info@primebsg.co.uk or write to 61 High Road, London, NW10 2SU.